._page_1niuy_1{display:flex;flex-direction:column;gap:24px;max-width:640px;margin:0 auto;padding:16px 8px}@media(min-width:768px){._page_1niuy_1{gap:32px;padding:32px 24px}}._pageTitle_1niuy_16{font-size:24px;font-weight:700;color:#191f28;margin:0}@media(min-width:768px){._pageTitle_1niuy_16{font-size:32px}}._pageSubtitle_1niuy_28{font-size:14px;color:#6b7684;margin:0}@media(min-width:768px){._pageSubtitle_1niuy_28{font-size:16px}}._form_1niuy_39{display:flex;flex-direction:column;gap:16px;background:#fff;padding:20px;border-radius:16px;border:1px solid #e5e8eb}@media(min-width:768px){._form_1niuy_39{gap:24px;padding:32px;border-radius:20px}}._formActions_1niuy_56{margin-top:8px}@media(min-width:768px){._formActions_1niuy_56{margin-top:16px}}._myTicketsLink_1niuy_65{text-align:center;padding:16px 0}._myTicketsLink_1niuy_65 a{color:#3182f6;font-size:14px;font-weight:500;text-decoration:none}._myTicketsLink_1niuy_65 a:hover{text-decoration:underline}._loginRequired_1niuy_79{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:16px;padding:48px;text-align:center;min-height:400px}._loginRequired_1niuy_79 h2{font-size:20px;font-weight:700;color:#191f28;margin:0}._loginRequired_1niuy_79 p{font-size:14px;color:#6b7684;margin:0}._successCard_1niuy_101{display:flex;flex-direction:column;align-items:center;gap:24px;background:#fff;padding:40px 24px;border-radius:20px;border:1px solid #e5e8eb;text-align:center}@media(min-width:768px){._successCard_1niuy_101{padding:60px 40px}}._successTitle_1niuy_118{font-size:22px;font-weight:700;color:#191f28;margin:0}@media(min-width:768px){._successTitle_1niuy_118{font-size:26px}}._successDesc_1niuy_130{font-size:14px;color:#6b7684;margin:0}@media(min-width:768px){._successDesc_1niuy_130{font-size:16px}}._ticketInfo_1niuy_141{display:flex;flex-direction:column;gap:4px;padding:16px 24px;background:#fafbfc;border-radius:12px}._ticketLabel_1niuy_150{font-size:13px;color:#6b7684}._ticketValue_1niuy_155{font-size:18px;font-weight:700;color:#3182f6;font-family:monospace}._successActions_1niuy_162{display:flex;flex-direction:column;gap:8px;width:100%;max-width:300px;margin-top:16px}@media(min-width:768px){._successActions_1niuy_162{flex-direction:row;max-width:none;justify-content:center}}._page_1fok1_1{display:flex;flex-direction:column;gap:24px;max-width:800px;margin:0 auto;padding:16px 8px}@media(min-width:768px){._page_1fok1_1{gap:32px;padding:32px 24px}}._header_1fok1_16{display:flex;justify-content:space-between;align-items:center}._pageTitle_1fok1_22{font-size:24px;font-weight:700;color:#191f28;margin:0}@media(min-width:768px){._pageTitle_1fok1_22{font-size:32px}}._loading_1fok1_34{display:flex;justify-content:center;align-items:center;min-height:400px}._loginRequired_1fok1_41{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:16px;padding:48px;text-align:center;min-height:400px}._loginRequired_1fok1_41 h2{font-size:20px;font-weight:700;color:#191f28;margin:0}._loginRequired_1fok1_41 p{font-size:14px;color:#6b7684;margin:0}._ticketList_1fok1_63{display:flex;flex-direction:column;gap:16px}._ticketCard_1fok1_69{background:#fff;border:1px solid #e5e8eb;border-radius:16px;padding:16px;cursor:pointer;transition:all .15s ease}@media(min-width:768px){._ticketCard_1fok1_69{padding:24px}}._ticketCard_1fok1_69:hover{border-color:#3182f6;box-shadow:0 4px 12px #00000014}._unreadTicket_1fok1_87{border-color:#3182f66b;box-shadow:inset 3px 0 #3182f6}._ticketCardHeader_1fok1_92{display:flex;align-items:center;gap:8px;margin-bottom:8px;flex-wrap:wrap}._ticketCardTitle_1fok1_100{font-size:16px;font-weight:600;color:#191f28;margin:0 0 8px}@media(min-width:768px){._ticketCardTitle_1fok1_100{font-size:18px}}._ticketCardMeta_1fok1_112{display:flex;align-items:center;gap:8px}._questionPreview_1fok1_118{display:flex;flex-direction:column;gap:4px;margin:8px 0 16px}._questionLabel_1fok1_125{font-size:12px;font-weight:700;color:#8b95a1}._questionText_1fok1_131{display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;font-size:15px;line-height:1.5;color:#333d4b;word-break:break-word}._ticketCardDate_1fok1_142{font-size:13px;color:#8b95a1}._statusBadge_1fok1_147{display:inline-flex;align-items:center;padding:4px 10px;border-radius:100px;font-size:12px;font-weight:600}._statusBadge_1fok1_147._blue_1fok1_155{background:#e8f3ff;color:#3182f6}._statusBadge_1fok1_147._yellow_1fok1_159{background:#fff8e6;color:#d9850b}._statusBadge_1fok1_147._green_1fok1_163{background:#e8f8f0;color:#00b167}._statusBadge_1fok1_147._grey_1fok1_167{background:#f2f4f6;color:#6b7684}._typeBadge_1fok1_172{display:inline-flex;align-items:center;padding:4px 8px;background:#f2f4f6;border-radius:4px;font-size:12px;color:#4e5968}._unreadBadge_1fok1_182{display:inline-flex;align-items:center;min-height:24px;padding:0 9px;border-radius:999px;background:#fff1f2;color:#d92d3a;font-size:12px;font-weight:700;line-height:1}._ticketNumber_1fok1_195{font-size:12px;color:#8b95a1;font-family:monospace}._ticketDetail_1fok1_201{display:flex;flex-direction:column;gap:24px}._backButton_1fok1_207{display:flex;align-items:center;gap:4px;background:none;border:none;color:#6b7684;font-size:14px;font-weight:500;cursor:pointer;padding:8px 0}._backButton_1fok1_207:hover{color:#191f28}._ticketHeader_1fok1_223{display:flex;flex-direction:column;gap:8px;padding-bottom:24px;border-bottom:1px solid #e5e8eb}._ticketMeta_1fok1_231{display:flex;align-items:center;gap:8px;flex-wrap:wrap}._ticketSubject_1fok1_238{font-size:20px;font-weight:700;color:#191f28;margin:0}@media(min-width:768px){._ticketSubject_1fok1_238{font-size:24px}}._ticketDate_1fok1_250{font-size:13px;color:#8b95a1}._messageThread_1fok1_255{display:flex;flex-direction:column;gap:16px;padding:16px;background:#fafbfc;border:1px solid #e5e8eb;border-radius:16px}._message_1fok1_255{display:flex;flex-direction:column;gap:4px;padding:16px;border-radius:12px;max-width:85%;word-break:break-word}._message_1fok1_255._user_1fok1_274{align-self:flex-end;background:#3182f6;color:#fff}._message_1fok1_255._user_1fok1_274 ._messageSender_1fok1_279{color:#fffc}._message_1fok1_255._user_1fok1_274 ._messageTime_1fok1_282{color:#ffffffb3}._message_1fok1_255._admin_1fok1_285{align-self:flex-start;background:#fff;border:1px solid #e5e8eb;color:#191f28;box-shadow:0 2px 8px #0000000a}._message_1fok1_255._admin_1fok1_285 ._messageSender_1fok1_279{color:#6b7684}._message_1fok1_255._admin_1fok1_285 ._messageTime_1fok1_282{color:#8b95a1}._messageSender_1fok1_279{font-size:12px;font-weight:600}._messageContent_1fok1_304{font-size:14px;line-height:1.5;white-space:pre-wrap;overflow-wrap:anywhere}@media(min-width:768px){._messageContent_1fok1_304{font-size:15px}}._emptyMessages_1fok1_316{padding:24px;text-align:center;color:#8b95a1;font-size:14px}._messageTime_1fok1_282{font-size:11px;text-align:right}._replySection_1fok1_328{display:flex;flex-direction:column;gap:8px;padding-top:24px;border-top:1px solid #e5e8eb}@media(min-width:768px){._replySection_1fok1_328{flex-direction:row;align-items:flex-end}._replySection_1fok1_328>div:first-child{flex:1}}